Published 24 March 2023
Office Administrator
The Role
At EPG Health, our success depends on people, productivity, and procedures. The office administrator is a supportive force in each of these areas, and we’re currently seeking someone stellar to take the reins. The ideal candidate for the role is a flexible problem-solver who has superb communication skills and a detail-oriented mindset. This person should have experience thriving in an administrative role. Effective multitasking and a unique ability to handle the unexpected are essential qualifications for the position.
Objectives of the role
- Ensure general management of office by overseeing operational efficiency, effective communications, and other strategic and tactical planning
- Manage company facilities, including space planning/design, vendor contracts and relations, and office functions and services
- Serve as primary liaison between company staff and building managers, providing information, answering questions, and responding to requests
- Oversee and achieve company goals while maintaining an efficient, productive, and positive office culture and employee experience
Key responsibilities
- Greet office visitors, answer and direct phone calls
- Organise meetings, schedule appointments and oversee catering during company events
- Maintain office efficiency by arranging repairs and acting as the first point of contact for the building management team
- Manage inventory of office supplies, including stationery and multimedia equipment to ensure smooth office operations
- Manage incoming and outgoing mail and couriers
- Perform a variety of administrative duties, such as generating and distributing letters, spreadsheets and presentations, as needed
- Schedule and track meetings and appointments, book flights, and handle travel logistics
- Support the development, implementation and monitoring of company health and safety policies, procedures, risk assessments and safe working practices
- Manage activities specific to onboarding for example desk safety assessments, H&S orientation, right to work checks
- Support the development, implementation and monitoring of Human Resources policies and procedures.
- Support the Finance team with data input and purchase order and expenses processing
Required skills and qualifications
- Exceptional organisational and time management skills
- Presentation skills and customer services knowledge
- Outstanding verbal and written communication skills, with excellent attention to detail
- Basic knowledge of accounting procedures such as bookkeeping and other general financial procedures
- Proven experience in a related role such as Office Assistant, Receptionist or other relevant position
- Knowledge of computer programs used in daily office administration functions such as word processors, spreadsheets and specialised office management tools
- Proficiency in filing and paper management, including the ability to manage business correspondence and the ability to handle confidential information
- Excellent problem-solving skills, the ability to research and an aptitude for helping other people
- Ability to maintain confidentiality of company information
- Self-starter with hands-on, can-do attitude